Note: Requires both a recurring annual subscription and processing fees for batches of addresses reviewed. You will be asked to complete a NCOALink Processing Acknowledgement Form (PAF) provided by the USPS prior to establishing your MOVE Agent account.
Move Agent is offered as an annual subscription. Move Agent Update credits (13,000) must also be included with the initial order ($65.00). The update credits are $5.00 per 1,000 credits and additional credits can be purchased as needed. The processing account is established with Satori Software. Note that MOVE Updates are consumed based upon the number of records reviewed, not the number of records updated. For example, if you upload a mailing list with 1000 individual records and MOVE Agent indicates five changes, you will consume 1000 MOVE Update credits, not just five.
MOVE Agent FAQ
What is the Move Update standard?
The Move Update standard is a USPS (United States Postal Service) specification that all mailers must meet in order to minimize the number of pieces that require forwarding. Mailers will be required to demonstrate that they have updated their mailing list within 95 days before the date of mailing.
Who is affected by Move Update?
Mailers who claim presorted or automation rates for First-Class Mail and all Standard Mail will be required to meet the Move Update Standard.
When will the Move Update standard begin?
November 23, 2008.
What is MOVE Agent?
MOVE Agent is an add-on to ShelbyMAILROOM that will qualify addresses for the Move Update standard and produce the necessary reports qualified by the USPS. MOVE Agent can help reduce costs, as the Post Office can charge up to $.80 per piece of returned mail.
What is required to use MOVE Agent?
ShelbyMAILROOM and a broadband Internet connection.
Are there alternatives to MOVE Agent?
Yes. The USPS recognizes four preapproved methods. There are also alternative methods that require separate approval. All these methods are described in the USPS Quick Service Guide 230a at http://pe.usps.com/text/qsg300/Q230a.htm. MOVE Agent uses the NCOALink method and is licensed by the Postal Service.
What are the benefits of MOVE Agent over other methods?
The advantage of MOVE Agent is that it operates in real-time, with 24/7 access to the USPS Move Server. MOVE Agent integrates with your Shelby v.5 data, corrects your database immediately and prints a report of changed addresses.
Pricing Brackets
Pieces Mailed Per Week |
| 0 - 399 |
| 400 - 999 |
| 1,000 - 2,499 |
| 2,500 - 5,000 |
| 5,000 |
What are MOVE Agent costs?
There is an annual fee based on the number of pieces mailed weekly. On the initial purchase of MOVE Agent, startup credits must be purchased. Additional credits can be purchased as needed. Credits do not expire. Contact your Shelby Sales representative about these costs.
When is a credit used?
A credit is used when an address record is reviewed, regardless if it is updated.
Will I need to verify every address in my Shelby v.5 database?
No. MOVE Agent verification can be restricted by address type or mail status.
Does ShelbyMAILROOM verify addresses?
No. ShelbyMAILROOM checks address validity. MOVE Agent confirms that the intended recipient actually lives at that address, finds the new address if the recipient has moved and updates the address for you.
Where can I buy MOVE Agent?
Shelby v.5 customers can purchase MOVE Agent at the Shelby Systems online store. Click on the "Buy Now Online" shopping cart link above or call our Sales department at 800-877-0222.