Shelby Systems    
 home   products   training   support   sstips   podcast   shelby institute   about shelby    contact shelby   my shelby   ISC 2011   
 shelbychurch   shelbydonor   shelbyhq   shelbyfinancials   shelbyconnections   shelbyservices      eSolutions   
             Contact Management
Printer-Friendly Version Click to view a printer-friendly version of this page.
       
     
Description

Looking for a way to improve follow-up communication with your members and visitors?  Shelby’s Contact Management module can help.  Easily assign and manage tasks, effectively ensure staff and volunteer accountability, and efficiently track the progress of assigned tasks.  Task assignments are routed quickly via e-mail.  From hospital visitation by pastoral staff to youth group projects, Shelby’s dashboard link keeps everything at your fingertips. 

Features and Benefits
  • Creates customized, user-defined workflows and tasks to meet your organization's unique ministry goals
  • Easily add, activate, inactivate, or delete workflows
  • Arrange tasks to be accomplished in specific order
  • Indicate which task completes workflow
  • Task assignments are sent quickly via e-mail for each step in the workflow process
  • Completed tasks can be set up to trigger the next step in the process
  • Tasks and activities within a workflow may be made private for confidential items such as counseling sessions
  • Track workflow progress for each task in a process
  • Receive daily e-mails that summarize each workflow's progress
  • Use dashboard filters to drill down to specific workflows or tasks
  • Use Shelby's dashboard sorting feature to see which items require more urgent attention
  • Automatically assign profiles to GlobaFILE record
  • E-mail responsible parties when it is their turn to complete a task
  • Associate profile codes with specific tasks to enable detailed reporting
  • Receive daily e-mail summaries that detail incomplete tasks and the individuals responsible
  • Integrates with Shelby's dashboard to keep task assignments visible

 

 


Requirements

GlobaFILE
     

Screen Shots
Click an image to enlarge.

Click to view larger version of this image.
Route assignments quickly via e-mail

Click to view larger version of this image.
Shelby's dashboard helps you stay updated on progress

Click to view larger version of this image.
Log notes on activities associated with each task
 
 
 
     
© Shelby Systems, Inc. All rights reserved.
Privacy Policy